Tabesto 101: The Ultimate Guide on Digital Kiosks for Restaurants

The restaurant tech industry changes daily, pushing for integrated service platforms. Leading this charge is Tabesto, a restaurant order platform designed to transform how businesses handle self-ordering and customer interactions. With easy-to-use kiosk terminals and tablets, Tabesto reduces wait times and errors and improves customer satisfaction.

In this guide, we'll tell you everything you need to know about Tabesto, including its features, how it works, and how to use it to benefit your restaurant.

A Brief History of Tabesto

Tabesto is a food tech startup founded in 2016. It is focused on creating smart solutions for order-taking and payments that make it easier for restaurants to manage their operations.

In an industry driven by innovation, Tabesto quickly responded to restaurants' changing needs, partnering with tech leaders to develop a solution that fits smoothly into a restaurant's fast-paced environment.

The demand for this technology is clear. Statista projects that the market for interactive kiosks will surpass $45 billion by 2028. Tabesto's solutions align with this trend, making ordering faster and more convenient as self-service kiosks for restaurants become more popular.

Now, with over 1,500 points of sale in more than 15 countries, Tabesto is a recognized leader in the sector. It is committed to simplifying the ordering process and enhancing the dining experience.

Recently, Tabesto was acquired by Deliverect, a global food tech SaaS company, to expand its omnichannel offerings and digitize in-store restaurant operations.

How Does Tabesto for Restaurants Work?

Tabesto simplifies and optimizes order-taking and payment processes through easy-to-use screen kiosks and tablets. Its intuitive software also simplifies staff tasks and elevates the customer experience.

See how this software for restaurant ordering and online management works:

1. Customers can browse the menu and order directly at a Tabesto kiosk or tablet. 

2. Once an order is placed, it's instantly sent to the kitchen or food preparation area.

3. Customers complete transactions directly at the kiosk or tablet.

Features

• Integrated payment processing: Order and payment—all in one device.

• Online order integration: Easily connects with your existing systems, POS, loyalty programs, and aggregators.

• Customizable: Personalize the kiosk interface with options like menu customization, screen-saver videos, and multilingual support.

• User-friendly design: Intuitive touch screens allow customers to browse menus, customize orders, and make payments easily.

• Data analytics: Get valuable data about customer preferences and ordering patterns.

Key Features of Tabesto Kiosks

• Customizability: Tabesto self-service kiosks for restaurants can be tailored to fit different restaurant setups and branding needs.

• Integration: They seamlessly integrate with existing point-of-sale (POS) systems, loyalty programs, and payment terminals.

• Efficiency: The kiosks simplify order-taking and payment processes, reducing queue times and improving order accuracy.

• Sales Impact: Restaurants using Tabesto kiosks report increased average transaction amounts by 15–30%

Registering and Setup

Getting started with Tabesto is easy and only takes 7 simple steps:

1. Meet with Tabesto's sales team virtually or in person to discuss your needs and get a personalized quote.

2. Once you approve the quote, their operations experts handle the setup process, from configuring your menu and customizing the kiosk to installing the equipment.

3. Customize the kiosk interface to match your brand.

4. Choose between on-site installation or remote setup assistance.

5. Receive hands-on training from an account manager to learn how to operate and manage your kiosks.

6. Enjoy 7-day-a-week assistance from Tabesto's support team.

7. Keep your system up to date with regular software updates and new features.
   

Tabesto's Cost

The cost of using Tabesto terminals depends on the hardware and software you choose and the number of terminals you need.

Tabesto also offers leasing plans, allowing you to spread the investment over time.

Other potential costs include installation, delivery, and customer support. However, the company offers competitive pricing and options for different restaurant needs and budgets. 

How to Make the Most of Tabesto

To get the best results from Tabesto, consider these tips:

• Organize your menu with clear descriptions and images to help customers make faster decisions.

• Use real-time updates to keep staff informed and improve communication.

• Place terminals in high-traffic areas for easy customer access.

• Utilize multi-language options to serve a diverse customer base.

• Train your staff to use the system effectively and handle customer questions.

• Keep the software updated or include new features Tabesto offers to ensure smooth and secure operations.

• Promote self-service options to reduce wait times and improve table turnover.

POS Integration

Tabesto makes connecting with your restaurant's POS system easy, simplifying order management for smooth, efficient operations. Through a Deliverect, Tabesto automates your order processing by bridging smart digital kiosks and your in-house order management system.

Orders made through Tabesto integrate with your POS, reducing the need for manual input and minimizing errors. This streamlined process gives you a clear, real-time view of all your orders on a single device.

Advantages and Drawbacks

Pros:

Tabesto provides competitive pricing in the European market, making it easier for restaurants to invest in advanced technology. Many restaurants see a return on investment (ROI) within a month, with average transaction increases of 15% to 30%.

Restaurants can also purchase or lease terminals based on their budget. Last but not least, Tabesto offers an all-inclusive subscription that covers installation, customer support, and software updates without any hidden fees.

Cons:

During the initial training phase, staff may take time to adapt to the new technology and procedures. The initial cost of purchasing or leasing the hardware and software can also be a concern, especially for smaller restaurants with tighter budgets.

Final Thoughts

Food tech is changing how we experience dining, driving the need to make it more efficient and personalized. As customer expectations evolve, you should invest in the right restaurant order platform to stay ahead.

Tabesto provides a practical, easy-to-use solution that simplifies your restaurant's processes and enhances the customer experience. Now, you have all the information you need to decide if Tabesto is the perfect restaurant ordering kiosk for your needs.