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    Dish Up by Deliverect

    Welcome to our first-ever virtual event, where we welcomed industry experts to discuss the most pressing topics the food service industry feeds on. Discover how top restaurant brands and technology providers boost profitability, streamline operations, and retain customers.

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    How to embrace tech to drive operational efficiencies

    Optimize your Operations

    In this thought-provoking breakroom discussion, our host and special guests delved into the changes and challenges restaurants worldwide face in a more delivery-driven world, the importance of consistency while scaling business operations, and the vital role technology plays in achieving operational excellence.

    Hosted by:

    • Noah Hayes | General Manager of North America | Deliverect

    Special guests:

    • Morgan McIlvain | E-Commerce Manager | Pret A Manger

    • Trevor Sainsbury | VP Business Intelligence | St. Louis Bar and Grill

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    How to improve profitability and drive additional revenue

    IMPROVE PROFITABILITY

    During our breakroom discussion, our guests shared their insights on the most significant challenges that restaurants face when it comes to profitability. We brainstormed ways to overcome these challenges together, with a particular focus on increasing revenue through first-party demand. We delved into the direct-to-consumer trend, explored the evolution of first-party delivery, and discussed its potential impact on business growth.

    Hosted by:

    • Costas Niarhos | Head of Product | Deliverect

    Special guests:

    • Melina Hsiao | Director, Product & Technology | DIG.

    • Bernie Huddlestun | Sr. Director of Central Operations US & Canada | Uber Direct

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    How to drive customer loyalty with direct ordering and social media

    ENHANCE CUSTOMER EXPERIENCE

    In our third breakroom, our CEO, Zhong Xu, had an enlighting conversation with special guests from PINZA! and ChatFood about the untapped opportunities of direct ordering, using social media as a sales channel, and the importance of engagement in the digital customer experience to turn followers into loyal customers.

    Hosted by:

    • Zhong Xu | Co-Founder and CEO | Deliverect

    Special guest:

    • Tamer Elkhayat | Managing Director | PINZA!

    • Benjamin Mouflard | Co-founder & CEO | ChatFood

    Read on: Dish Up by Deliverect

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    Dish Up Highlights: Enhancing Customer Experience

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