Highlights- TLDR

1. Innovative Sushi Concept: Sushi Yakuza, established by the creators of Goiko Grill, distinguishes itself with creative, fusion sushi rolls that emphasize fish over rice, stepping away from traditional sushi norms.

2. Focus on Fusion and Quality: Angie Sequeira, Operational Manager, emphasizes Sushi Yakuza's commitment to fusion cuisine, innovation, and 'sexy sushi,' offering rich fish pairings with unique ingredients and sauces.

3. Significant Online Sales: Delivery orders comprise around 30% of Sushi Yakuza's business, with a strong focus on online orders through platforms like Glovo, Uber Eats, and Deliveroo.

4. Operational Efficiency with Deliverect: The integration of Deliverect streamlined their delivery process, improving service efficiency and staff productivity.

5. Enhancing Customer and Business Agility: Deliverect's integration improved Sushi Yakuza's agility, benefiting both the customer experience and business operations.

How Sushi Yakuza raised the bar on food delivery

In 2016, a new sushi restaurant hit the streets of Madrid: Sushi Yakuza. The project was set up by the Herrera and Goicoechea families, the brains behind Goiko Grill, another successful and well-known Spanish restaurant chain that has over 80 locations today. 

Stepping away from tradition

In the early days, Sushi Yakuza was called “Esto No Es Un Japo”, because while the sushi seemed Japanese, it really wasn’t. Yakuza’s sushi isn’t traditional and simple; they’re innovative, creative, and big in size. On the menu, you’ll find creative fusion rolls that are a feast for the eyes and taste buds and consist of little rice and lots of delicious fish. The restaurant’s motto? “Size does matter!”

“Sushi Yakuza has evolved as a concept of non-traditional sushi”, explains Angie Sequeira, Operational Manager. “We stand for fusion cuisine, innovation and sexy sushi. We wanted to do something different, because you have plenty of sushi restaurants out there that are using a lot of rice and not a lot of fish. With us, you get a rich offering of fish, paired with original ingredients and sauces.”

Improving efficiency in terms of delivery

“Delivery is a really important part of our sales model,” says Angie. “Around 30% of our orders are made online through one of our third-party delivery services, Glovo, Uber Eats or Deliveroo. In Madrid, the delivery and takeaway industry continues to grow every day. It’s a city with a positive attitude to delivery, and I actually think that the current brands can’t span the market today. That’s why it’s so important we do delivery right, focusing on every little detail so we can connect with our customers 100%.”

We love how Deliverect helps our restaurant to make our services more agile for both the customer and the business."

Although Sushi Yakuza has a lot of experience with delivery, they believed operational efficiency could still be improved - and that’s where Deliverect came in, integrating Yakuza’s delivery platforms into their point-of-sale system.

Angie explains: “Efficiency was a big issue for us. We wanted to save time on the service and improve staff productivity. Deliverect enabled us to do exactly that!” We love how Deliverect helps our restaurant to make our services more agile for both the customer and the business."